Operations Administrator (Chepstow)


Responsible Life, a financial services company, are currently looking for a highly organised and driven Office Administrator to join our team based in Chepstow.

With a keen eye for detail, a methodical approach to work and excellent communication skills, the Office Administrator will provide support to a team of field based Financial Advisers up and down the country. The Office Administrator will work within a team of three, ensuring that all case support tasks are completed accurately and efficiently.

Key Responsibilities for the Office Administrator:

  • Working within the team to ensure the support tasks list is managed and worked through
  • General administrative duties to ensure that all paperwork necessary is completed and checked for client cases
  • Making calls to external parties including lenders, solicitors etc. to chase outstanding information or request updates on timescales for documents
  • Ensuring that Advisers are kept up to date/notified on progress when supporting with cases
  • Effectively managing workloads to keep in line with case deadlines and internal task lists

Skills Requirements for the Office Administrator:

  • Confident user of the Microsoft Office suite
  • Excellent attention to detail
  • Highly organised with excellent time management
  • Outstanding communication skills – both via telephone and email
  • Ability to multi-task working on multiple tasks for several Advisers at any one time

Please note – we are a Responsible employer and do our utmost to ensure the safety of our team members by adhering to Government guidelines and advice regarding the current Covid19 outbreak. As such, you may be required to work from home.

If you feel that you have the relevant experience and are looking for a new challenge, please apply with your full CV or contact our Talent Acquisition Specialist Jenn at jenn.scott@responsible.co.uk


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